Friday, November 30, 2012

Missing Catering Staff?

Fellow Chefs, 

It has been brought to our attention that users are missing crew members for their catering missions. Our QA team has researched the problem and they have a  few suggestions that will help ensure crew requests process correctly: 

- Every player has a limit of helping a maximum of 10 users at a time. If you sent a crew request to a friend, make sure they have room to be a helper! It's possible friends are accepting crew requests but not realizing they have already reached their helper limit. 

-Allow 15-20 minutes for crew requests to process. The ChefVille servers process millions of transactions, sometimes it takes a little longer for crews to update

-Refresh! Periodically refreshing ChefVille will make sure crew requests update once accepted and processed

We hope this information helps, also be sure to check out the Catering FAQ Page. Good luck!
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