Fellow Chefs,
It has been brought to our attention that users are missing crew members for their catering missions. Our QA team has researched the problem and they have a few suggestions that will help ensure crew requests process correctly:
- Every player has a limit of helping a maximum of 10 users at a time. If you sent a crew request to a friend, make sure they have room to be a helper! It's possible friends are accepting crew requests but not realizing they have already reached their helper limit.
-Allow 15-20 minutes for crew requests to process. The ChefVille servers process millions of transactions, sometimes it takes a little longer for crews to update
-Refresh! Periodically refreshing ChefVille will make sure crew requests update once accepted and processed
We hope this information helps, also be sure to check out the Catering FAQ Page. Good luck!
Catering has arrived in ChefVille!
If you've played catering in Cafe World, then you'll love this! Below are some questions that you may have while playing this feature:
NOTE: If you have seen this feature, please reload your game after seeing it the first time.
What is the minimum Mastery Star level for me to participate?
You'll need at least 10 Mastery Stars.
I have 10 Mastery Stars, but I don't see it yet. Why?
This is a brand new feature that is slowly rolling out to all of our players. Although our features are extensively tested before every release, there are some that cannot be reproduced in a testing environment. This gives us the chance to find and fix these bugs before releasing it to everyone so that we can provide the best experience. We appreciate your patience and understanding.
What are the prizes (for those who started the Catering Order)?
Gold:
Birthday Ball: A Limited Edition item**, 3 Instant Thyme* and 5 one-hour Thyme.
One for the Kiddies: A Limited Edition item**, 10 1-hour Thyme* and 5 one-hour Thyme.
Bello's Pre-Birthday: A Limited Edition item**, 3 Instant Thyme* and 5 one-hour Thyme.
Party Town: A Limited Edition item**, 10 1-hour Thyme* and 5 one-hour Thyme.
Madeline's Birthday Bash: A Limited Edition item**, 3 Instant Thyme* and 5 one-hour Thyme.
Pippa's Soiree: A Limited Edition item**, 15 1-hour Thyme* and 5 one-hour Thyme.
Silver:
2 Instant Thyme*, 1 one-hour Thyme, 500 Coins and 50 XP.
Bronze: 2 Onions, 2 Salami, 2 Long Grain Rice, 2 Parmesan Cheese, 1 Olive Oil, 50 Coins and 10 XP.
* : You will only receive this reward the first time you receive Gold status on the Catering Order.
** : The Limited Edition Item varies depending on the Catering Order. You will receive a different Limited Edition item reward for the first three times you repeat the Gold status on a Catering Order. You will see the item before and after the Catering Order has been completed. After you have repeated Gold status 3 times on a Catering Order, you will receive 5 one-hour Thyme instead of a Limited Edition item.
Will I get the same prize if I get another Gold on the same Catering Order?
No, you will receive a different reward for the first three times you repeat the Gold status on a Catering Order. You will see your prize in the Catering interface before you start the Catering Order.
What's in the initial Catering release?
There will be 1 chapter that consists of 6 Catering Orders. You will need to successfully complete the previous Catering Order before unlocking the next. There will be more Catering Orders in future releases.
Will I get my Catering Truck back?
You sure will! You will be asked to place the Catering Truck into your restaurant.
What does the Catering Truck do?
You can access the Catering Order interface by clicking on the Catering Truck.
Are the Catering Orders timed?
Yes, each Catering Orders will be timed.
Can I start more than one Catering Order at a time?
No, you can only have 1 active Catering Order at any given moment.
Can I have an active Catering Order while helping my friend with their Catering Order?
You sure can! You can help up to 10 of your friend's Catering Order at any given moment.
Can I recruit my friends to help me with my Catering Orders?
You sure can! Hire your most active friends and go for the gold!
Can I remove inactive crew members?
Yes, you will be able to remove inactive crew members.
Why should my friends help me with my Catering Order?
Helpers will receive a mystery reward ranging from Coins, Energy, XP, Ingredients or Limited Edition Items!
Can I repeat a Catering Order if I don't get Gold?
Yes, you can repeat a Catering Order as many times as you like!
Catering with Friends is arriving now! Place your Catering Truck and new Cooking Station, The Party Platter, to start the fun!
Cater a Party! ==>http://zynga.tm/dOQ
Catering has arrived in ChefVille!If you've played catering in Cafe World, then you'll love this! Below are some questions that you may have while playing this feature:What is the minimum Mastery Star level for me to participate?You'll need at least 10 Mastery Stars.I have 10 Mastery Stars, but I don't see it yet. Why?This is a brand new feature that is slowly rolling out to all of our players. Although our features are extensively tested before every release, there are some bugs that cannot be reproduced in a testing environment. This gives us the chance to find and fix these bugs before releasing it to everyone so that we can provide the best experience. We appreciate your patience and understanding.What's in the initial Catering release?There will be 1 chapter that consists of 6 Catering Orders. You will need to successfully complete the previous Catering Order before unlocking the next. There will be more Catering Orders in future releases.Will I get my Catering Truck back?You sure will! You will be asked to place the Catering Truck into your restaurant.What does the Catering Truck do?You can access the Catering Order interface by clicking on the Catering Truck.Are the Catering Orders timed?Yes, each Catering Orders will be timed.Can I start more than one Catering Order at a time?No, you can only have 1 active Catering Order at any given moment.Can I have an active Catering Order while helping my friend with their Catering Order?You sure can! You can help up to 10 of your friend's Catering Order at any given moment.I am helping 10 neighbors already, but I'm still getting requests to join another friend's Catering Crew? Can I join? NEWNo, you can only help up to 10 neighbors at any given moment. If you try to join another crew, you will not join your neighbor's crew and they will not receive a notice.Can I finish a Catering Order on my own? NEWYou can finish a Catering Order on your own, but you will be making this more difficult than it needs to be. The main goal of this feature is to play with your friends. Invite your active friends to join your Catering Crew so you can complete it together, faster, while saving ingredients, time and energy to obtain greater prizes than if you were to play on your own.Can I recruit my friends to help me with my Catering Orders?You sure can! Hire your most active friends and go for the gold!What is best strategy to use for Catering Orders? NEWThe best advice for Catering is to accept crew members that are working on the same Catering Order you are currently working on. When you are cooking a dish for your own order, it will also count towards your friend's catering order. It's a WIN WIN situation!How can I check my crew's contribution to my Catering Order? NEWHover your cursor over a crew member and their contributions will be displayed.Can I remove inactive Catering Crew members?Yes, you can remove inactive crew members.Why should my friends help me with my Catering Order?Helpers will receive a mystery reward ranging from Coins, Energy, XP, Ingredients or Limited Edition Items!Why can't I see which orders my friends are working on? NEWYou must be part of your friend's crew in order to see which one they are currently working on.Can I remove myself from my friend's Catering Crew? NEWClick the "Help Friend's" tab and you can remove yourself from there.Can I repeat a Catering Order if I don't get Gold?Yes, you can repeat a Catering Order as many times as you like!What are the prizes (for those who started the Catering Order)?The Limited Edition Item varies depending on the Catering Order. You will receive a different Limited Edition item reward for the first three times you repeat the Gold status on a Catering Order. You will see the item before and after the Catering Order has been completed.Will I get the same prize if I get another Gold on the same Catering Order?No, you will receive a different reward for the first three times you repeat the Gold status on a Catering Order. You will see your prize in the Catering interface before you start the Catering Order.
Minimum Mastery Star requirement: 25
New Ingredients:
Gruyere Cheese
Fontina Cheese
Fondue It
Place and build the Fondue Pot
Chef serve Beef Fondue 8 times (Note: Click on the Beef Fondue thought bubble that appears over your customer's heads to serve it to them)
Cook 2 Chicken Fondue
Rewards: Unlocks Cheese Fondue recipe, 4 Gruyere Cheese and 50 Coins
Melt it Good
Cook 1 Cheese Fondue
Tend Bread Rack 6 times
Ask for 8 Dipping Etiquette
Rewards: 1 Fontina Cheese, 4 Gruyere Cheese and 20 XP
Do the Fonduta
Cook 1 Creamy Broccoli Soup
Harvest 5 Neighbor Cheese Racks
Have 2 Mastery Stars for Beef Fondue
Rewards: 3 Gruyere Cheese and 50 Coins
Garlicky Fondue
Tend Poultry Butcher 8 times (Note: Place your cursor over the building that displays chicken)
Chef Serve Chicken Fondue 10 times (Note: Click on the Chicken Fondue thought bubble that appears over your customer's heads to serve it to them)
Have 2 Mastery Stars for Chicken Fondue
Rewards: 1 Cuckoo Clock (decoration), 1 Fontina Cheese and 50 Coins
Store more meat with the Red Meat Locker! Complete Colby's goals to increase your meat inventory, earn rewards and unlock the limited edition Cow Counter!
Start now! ==> http://zynga.tm/oN1
Hello chefs,
With the release of Colby's Meat Locker quest, players can now increase their inventory limit! Below are some answers to your frequently asked questions about this feature:
What is the minimum Mastery Star requirement for Colby's Meat Locker goal?
You need at least 19 Mastery Stars in order to see these goals.
Is this a timed quest?
Yes, this is a timed goal. You have 6 days to complete it (expires Monday 12/3, Noon PST).
Where can I find the Meat Locker?
You can find the Meat Locker in the Marketplace.
Can I store the Meat Locker?
Yes, you should be able to store it, but not sell it and your inventory cap upgrade never goes away.
What will I receive after completing Colby's Meat Locker goal?
You will receive new recipes, ingredients, a new counter and increase your ingredient caps for Sirloin Beef (currently 15) to 20!
What if I don't finish Colby's Meat Locker goals in time, will I still be able to increase the storage cap for my Sirloin Beef?
Yes.
Can I increase the ingredient cap for my other ingredients?
No, not at this time. The ChefVille game studio will release more features that will allow you to increase the inventory cap for your other ingredients in the future.
Goal information:
Meet the Meat Locker
Place and staff the Read Meat Locker
Cook 1 Grilled Steak Panini on the Grill
Chef Serve 5 Hamburgers (Note: Click on a customer that has a Hamburger bubble over their head for your chef to serve to them)
Rewards: 1 Marinated Beef, 2 Parmesan Cheese and 50 Coins
Raw Deal
Cook with Sirloin Beef 7 times
Ask friends for 4 Meat Thermometers
Tend 6 Mom 'N Pop Shops from neighbors
Rewards: 3 Sirloin Beef, 1 Kidney Beans and 1 Salmon
You Got Served Beef
Cook Roast Beef Sandwich 3 times
Provide Chef's Serve with Steak Florentine 8 times (Note: Click on a customer that has a Steak Florentine bubble over their head for your chef to serve to them)
Craft 2 Beef Broth on the Broth Pot
Rewards: 1 BBQ Sauce, 1 Asparagus and 1 Cow Counter
Please keep in mind that the values you see above may differ from what you see in the game.
