Thursday, October 31, 2013

FAQ: Wagon Trader

Hey Chefs!

A new variation of the Ingredient Traders has arrived and we'd love to know your feedback about this new feature! What do you think of the Wagon Traders? Send us your feedback and take our poll by following the link below:

You can also find answers to your frequently asked questions and get some heads up with the goals of Wagon Traders from our community forums:


Have fun!

ChefVille Support Team

Monday, October 28, 2013

Oops Error when clicking on the Cupcake Bakery? Click Here!

Heya Chefs!

We are completely aware that players are getting Oops error message when clicking on the Cupcake Bakery.

We're already working on this issue and have it resolved as soon as possible. There's no need to contact support about it, but you CAN click on the "Please Fix!" button below so we can know if your account is affected.

Thanks!

ChefVille Support Team
Want this issue fixed?
Vote to let us know!
Please fix!

Thursday, October 24, 2013

Witch's Flying Drumsticks & Monster Mashed Potatoes dropping only 1 Ghost each


Hey Chefs!

On the Graveyard Grill, it is indicated that the Witch's Flying Drumsticks should drop 4 Ghosts and theMonster Mashed Potatoes should drop 2 Ghosts. We have received reports from some Chefs that they are only receiving 1 Ghost when serving both recipes. 

But don't worry, we're already looking into it and have it resolved as soon as we can. There's no need to contact support team about it but you can click on the "Please Fix!" button below so we can count you in if your game is affected. 

Your fellow Chefs,


Want this issue fixed?
Vote to let us know!
Please fix!

Wednesday, October 23, 2013

Marketplace Same Items on the Next Page


Hello Chefs!

We've received reports from our fellow Chefs that they have difficulties navigating the page on their Marketplace. When the next page is clicked, same items of the previous page appears. We are already looking into this issue and hope to get it resolved as soon as possible.

There's no need to contact support team about it but you can click on the "Please Fix!" button below so we can count you in if your game is affected. 

Your fellow Chefs,

  
Want this issue fixed?
Vote to let us know!
Please fix!

Monday, October 21, 2013

All Games: Feeds, Posts and Requests Not Working (10/21)

Hi,

We are receiving reports from players who are having trouble with their feeds, posts and requests.

We would like to reassure you that the game studio is currently investigating this in more detail.

There is no need to contact Customer Support about this. 

We will update this article as soon as we have more information. Help us share your details directly with the game studio by filling out the form below:

In order to help us track how many players are affected by this, please click on the "Please Fix" button below!

Thank you,

Zynga Player Support.
Want this issue fixed?
Vote to let us know!
Please fix!

Tuesday, October 15, 2013

Requests for the Fiesta Stand and Lard Renderer not working? Read here!


Heya Chefs!

It came to us that users are having difficulties building the Fiesta Stand and Lard Renderer because the requests are not counting. We're looking into this issue and if you're affected, kindly click the "Please Fix" button below. 

We appreciate your usual patience and understanding regarding this concern. Thanks! 
Want this issue fixed?
Vote to let us know!
Please fix!

Thursday, October 10, 2013

ChefVille - FarmVille 2 CROSS PROMOTION

Harvest 100 Wheat, produce 12 Strawberry Lemonades, or level up 3 times to earn rewards in ChefVille!

Saturday, October 5, 2013

Haunted Restaurant Expansion Goals

Minimum Mastery Requirement: 9 Mastery stars

The goals are timed and will be released multiple times:

House of Horrors - 1 of 4
Click on your Halloween Sign
Harvest a Haunted Chest or Haunted Coffin
Complete your Ghostly Oven
Rewards: 20 XP, 100 Coins, 1 Halloween Candle Stand

House of Horrors - 2 of 4
Harvest from your Spooky Spice Rack 2 times
Cook Decomposed Salad 3 times
Upgrade your Ghostly Oven to Intermediate
Rewards: 25 XP, 150 Coins, 1 Broomstick

House of Horrors - 3 of 4
Plant Boo-Berry or Scary Squash Crops 5 times
Complete your Hocus Pocus Cabinet
Serve any Intermediate dish on your Ghostly Oven 3 times
Rewards: 15 XP, 200 Coins, 2 Boo-Berry

House of Horrors - 4 of 4
Craft any Yellow Squash on your Hocus Pocus Cabinet 4 times
Cook with Spooky Spice 4 times
Upgrade your Ghostly Oven to Expert
Rewards: 30 XP, 300 Coins, 1 Haunted Chest

----------------------------------------------------------------------------------------

The Hungry Dead - 1 of 3
Plant Scary Squash Crops 6 times
Have 2 Mastery Stars on Decomposed Salad
Harvest from your Sooky Spice Rack 5 times
Rewards: 30 XP, 400 Coins, 1 Halloween Skull Knob

The Hungry Dead - 2 of 3
Craft any recipe on your Hocus Pocus Cabinet 8 times
Visit 8 neighbors to check out their candy
Have 2 Mastery Stars on Couldron Curry
Rewards: 35 XP, 450 Coins, 1 Broomstick

The Hungry Dead - 3 of 3
Serve Bedeviled Eggs 4 times
Give Chef's Service 6 times with any dish
Have 3 Mastery Stars on Graveyard Cake
Rewards: 40 XP, 500 Coins, 1 All Thyme

Autumn Hot Dog Event Goals



Minimum Mastery Requirement: 12 Mastery stars

The goals are timed and will be released multiple times:

Hot Dog Season - 1 of 3
Place and Complete Autumn Hot Dog Stand
Harvest your Bread Rack
Craft Spicy Ground Beef
Rewards: 2 Sirloin Beef, 20 XP, 20 Coins

Hot Dog Season - 2 of 3
Have Cart Stand Umbrella
Serve Autumn Classic Hot Dog
Cook Autumn Combo Dog
Rewards: 3 Ketchup, 40 XP,40 Coins

Hot Dog Season - 3 of 3
Have Napkin Dispenser
Cook Autumn Chicago Dog
Have Mastery Stars for Autumn Classic Hot Dog
Rewards: 1 One Hour Thyme, 60 XP, 60 Coins

---------------------------------------------------------------------------

Get Beefy - 1 of 3
Upgrade the Meat Grinder
Harvest your Tomato Plant
Serve Autumn Corn Dog
Rewards: 2 Ketchup, 40 XP, 40 Coins

Get Beefy - 2 of 3
Have Hot Dog Buns
Place and Complete Ketchup Dispenser
Cook Autumn Spicy Chili
Rewards: 3 Tomato, 60 XP, 60 Coins

Get Beefy - 3 of 3
Have Whiteboard Stand Menu
Cook Autumn Corn Dog
Have Mastery Stars for Autumn Spicy Chili
Rewards: 2 Salvage Sage, 80 XP, 80 Coins

This is the end of the first release. Once the ChefVille game studio release more goals, we will update this thread. 

Hot Diggity Dog - 1 of 3
Upgrade the Autumn Hot Dog Stand
Serve Autumn Combo Dog
Chef Serve Autumn Spicy Chili
Rewards: 60 XP, 60 Coins, 3 Sirloin Beef

Hot Diggity Dog - 2 of 3
Have Dispenser Pumps
Cook Autumn Sloppy Joe
Harvest your Ketchup Dispenser
Rewards: 80 XP, 80 Coins, 2 Saucy Ground Beef

Hot Diggity Dog - 3 of 3
Have Hot Dog Tongs
Serve Autumn Tailgate Chili
Have Mastery Stars for Autumn Polish Sausage
Rewards: 100 XP, 100 Coins, 1 Instant Thyme

---------------------------------------------------------------------------

Top Dog! - 1 of 3
Place your Hot Dog Autumn Cooler
Complete all "Hot Dog Season" goals
Have Mastery Stars for Autumn Classic Hot Dog
Rewards: 100 XP, 100 Coins, 2 Salt

Top Dog! - 1 of 3
Cook Autumn Ribbon Chili
Complete all "Get Beefy" goals
Have Mastery Stars for Autumn Corn Dog
Rewards: 150 XP, 150 Coins, 3 Pepper

Top Dog! - 1 of 3
Cook Autumn Tailgate Chili
Complete all "Hot Diggity Dog" goals
Have Mastery Stars for Autumn Chili Dog
Rewards: 200 Coins, 3 Instant Thyme, 1 Autumn Cooler Stand

Thursday, October 3, 2013

Unable to progress with your Brain Freeze goal? Click here!

Heya Chefs!

We are completely aware that some players are unable to complete the Brain Freeze goal because the Intermediate level for the Gourmet Shake Mixer is not yet available and we're already 
working on this matter and have it resolved as soon as possible. 

There's no need to contact support about this. But you can click on the "Pleas fix!" button below to help us track those are affected of the problem.

We appreciate your patience and understanding.


ChefVille Support Team
Want this issue fixed?
Vote to let us know!
Please fix!

Wednesday, October 2, 2013

Haunted Restaurant Expansion 'Early Access' not unlocking?Click here!

Hello Chefs!

We've received reports from our fellow Chefs that they are having trouble purchasing the 'Early Access' for theHaunted Restaurant ExpansionWe are already looking into this issue and hope to get it resolved as soon as possible.


If you are affected, make sure to click the "Please Fix!" button below and we will update this article once we get this fixed.



Your fellow Chefs,

Infinite Energy Statue Timer Issues? Read here!

Hi Chefs,

It came to our attention that some of our players were having issue with their Infinite Energy Statue Timer. As a workaround, recharging the statue then refresh your game will resolve the issue immediately.


Thanks!


Your Fellow Chefs,

Tuesday, October 1, 2013

FAQ: Haunted Restaurant Expansion "Early Access"

Hello Chefs!

The Early Access for the Haunted Restaurant is here!



  • How much does the early unlock of the expansion cost?
You can enjoy this expansion early for 125 Chef Cash.

  • What are the additional items that I will receive when I purchase the Early Unlock for this expansion?
You will receive 1 Halloween Scary Tree, 1 Halloween Grim Fountain and  5 Boo-Berry Crops (premium crop).

  • Will I receive a new quest by purchasing the early access?
Yes, you will be able to work on your Halloween goal earlier.


Good luck and advance Happy Halloween!


Your fellow Chefs

Salted Caramel Shake Mastery Stars progress not counting

Hello Chefs!

We've received reports from our fellow Chefs that reaching mastery stars for the Salted Caramel Shake from the Gourmet Shake Mixer is not counting towards building your Milkshake Statue. We are already looking into this issue and hope to get it resolved as soon as possible.

There's no need to contact support team about it but you can click on the "Please Fix!" button below so we can count you in if your game is affected. 

Your fellow Chefs,

  
Want this issue fixed?
Vote to let us know!
Please fix!
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